Returns & Exchanges

We want you to love your PlanetBox products as much as we do, which is why we offer a 30-day return window for items in their original, unused condition. If your eco-friendly home essentials aren't the perfect fit, we are here to help make the process seamless.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unused products in their original packaging, ensuring all components and labels are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7-10 business days.