Frequently Asked Questions
Everything you need to know about our eco-friendly home storage solutions.
What materials are PlanetBox products made from?
Our products are primarily crafted from high-quality, food-grade stainless steel and sustainable materials designed to last a lifetime and reduce single-use plastic waste.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are PlanetBox containers dishwasher safe?
Yes, all our stainless steel containers and silicone inserts are top-rack dishwasher safe for easy cleaning and maintenance.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Please contact our support team to initiate a return or exchange.
Do you offer a warranty on your products?
We stand by our quality. PlanetBox offers a 5-year warranty on stainless steel components and a 1-year warranty on other parts against manufacturing defects.
Can I use PlanetBox products in the microwave?
No, our stainless steel products are not microwave safe. However, they are excellent for oven reheating (up to 400°F) and refrigerator storage.